General
These terms and conditions apply between you as the customer and Bergs Mekaniska AB when ordering goods on bergsmekaniska.se. To place an order, you must be at least 18 years old. We reserve the right to change or decline an order under certain circumstances. We also reserve the right for out-of-stock situations and any typographical errors.
Prices
The price applicable at the time of placing your order on Bergsmekaniska.se is the one that will be charged. All prices are stated in Swedish kronor (SEK) and are excluding VAT. Prices do not include shipping, packaging, or any payment fees; these will be clearly stated separately before the order is finalized.
Payment
In collaboration with Klarna Checkout, we offer direct payment, invoice, installment, and card payment options. You can review
Klarna’s terms here.
Pickup - Delivery
All deliveries are handled by Schenker.
Right of Withdrawal
For sales to consumers, Bergs Mekaniska AB complies with the mandatory regulations of applicable legislation. For more information about the Distance and Home Sales Act and the Consumer Purchase Act, visit
www.konsumentverket.se. Please contact us by emailing kundservice@bergsmekaniska.se for return shipping arrangements.
Returns
Returns are at your own expense unless the item is defective.
Complaints
You have the right to complain about your order within a reasonable time frame according to the Consumer Purchase Act. The right to complaint applies whether the defect is visible or hidden, provided that the defect did not arise due to improper use of the item.
Personal Data
Bergs Mekaniska AB processes your personal data, such as contact details and order information, to handle your order. You can read more about our
Privacy Policy here.